Brand Name: Ragnarok System
Operated By: ALMEIRA VENTURE SDN. BHD. (201501030889 / 1156213-H)
Website: https://ragnaroksystem.com
1. Introduction
At Ragnarok System, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website—particularly through our Contact Us form—and how we ensure your data is treated with transparency and integrity.
2. Information We Collect
a. Contact Form Submissions
When you fill out the Contact Us form on our website, we collect the personal information you provide, such as:
- Name
- Email address
- Company name (if applicable)
- Message content or inquiry details
This information is used strictly for responding to your inquiry or providing the requested service.
b. Technical & Usage Data
When you browse our website, we may automatically collect:
- Your IP address
- Browser and device type
- Date/time of visit
- Pages viewed and interaction duration
- Referring website or search engine
This data helps us improve site performance, detect technical issues, and enhance user experience.
c. Cookies and Analytics
We may use cookies and third-party analytics tools to:
- Understand user behavior
- Track site performance
- Personalize user interactions
You can control cookie usage through your browser settings.
3. How We Use Your Information
We use the data we collect for purposes such as:
- Responding to your inquiries submitted via our contact form
- Delivering IT and website services you request
- Improving our website and service offerings
- Detecting and preventing fraud, misuse, or technical errors
- Fulfilling legal obligations as required under Malaysian law
We do not sell or share your personal data for marketing purposes.
4. Data Sharing and Disclosure
We only share your data when absolutely necessary, including:
- With trusted third-party vendors (e.g., hosting providers or analytics tools)
- If legally required by law, regulation, or court order
- In the event of a business transfer, such as a merger or acquisition
All vendors we work with are bound by confidentiality and data protection agreements.
5. Data Security
We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, or loss. However, no online platform is entirely risk-free, and we recommend exercising discretion when sharing sensitive information.
6. Your Rights
You may:
- Request access to the personal data we hold about you
- Ask for corrections if the data is incomplete or incorrect
- Request deletion of your data (where applicable)
- Withdraw consent to data processing at any time
To make such a request, please contact us via the Contact Us form on our website.
7. Retention of Data
We retain data only as long as necessary for:
- Communicating with you
- Providing requested services
- Fulfilling legal or operational obligations
Once no longer needed, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may link to external sites not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting personal information.
9. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after any changes constitutes your agreement to the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us directly using the Contact Us form at: